OVERVIEW
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a total refund (less shipping), your item must be unused and in the same condition that you received it. It must also be in the original packaging.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at apamperedplace@gmail.com
EXCHANGES
We only replace items if they are defective or damaged within 30 days of purchase. If you need to exchange it for the same item, send us an email at apamperedplace@gmail.com. You will receive a postage paid label via email to return your item.
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you or you can choose to receive another item of the same price.
ABOUT SALES TAX
Sales taxes are built into the prices of your purchase at this time.
SHIPPING RETURNS
To return your product, you should mail your product to: A Pampered Place, 103 Estates Way, Warner Robins, GA 31088.
A pre-paid shipping label will be provided for the return of damaged items. For refunds, you are responsible for all return shipping costs.
NEED HELP?
Contact us at apamperedplace@gmail.com for questions related to refunds and returns.